Analysis of Data Needs Survey for BPS-Statistics of Humbang Hasundutan Regency 2022

Republic of Indonesia Law Number 25 of 2009 concerning Public Services stipulates that every public service provider is obliged to carry out an evaluation of the performance of public service implementers. One form of this evaluation is realized through the implementation of a Community Satisfaction Survey (SKM) as stipulated in PermenpanRB Number 14 of 2017. The Central Statistics Agency (BPS), as one of the public service providers that provides statistical data and information, always strives to provide excellent service to consumers. BPS has regularly held SKM every year which is integrated into the Data Needs Survey (SKD). Apart from the aim of this survey to obtain perceptions of consumer satisfaction with BPS data services, it also aims to identify data needs and consumer satisfaction perceptions of the quality of data produced by BPS.